Refund Policy

At Tech Digital Groups, we are committed to delivering high-quality digital services tailored to your business needs. Your satisfaction is our priority, and we strive to ensure that every project meets our high standards and your expectations. Please review our refund policy below.

1. Eligibility for Refunds

Refunds are considered if requested within 7 days of initial payment.

Refunds are only applicable if the service or project has not yet reached completion.

Services that require customization, such as website development or SEO, are only eligible for partial refunds based on the progress of the project.

2. Non-Refundable Services

Once work has been delivered, including digital marketing campaigns, completed website development, or SEO reports, refunds are not available.

Subscription-based services are not eligible for refunds if the service period has started.

3. Process for Refund Requests

To initiate a refund request, please contact our support team through our contact page with your project details.

Our team will review the request within 5–7 business days and provide a response regarding eligibility and next steps.

4. Exceptions

Tech Digital Groups reserves the right to review and approve refunds on a case-by-case basis. This includes circumstances such as non-delivery of services or miscommunication on our part regarding the scope of work.

5. Changes to the Refund Policy

Tech Digital Groups reserves the right to update or change this policy at any time. We will notify clients of significant updates, and the revised policy will take effect immediately upon posting.

For any questions or clarifications regarding our refund policy, please reach out to our customer support team through our contact page. Thank you for choosing Tech Digital Groups.